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TEAM PRP PARTNER SPOTLIGHT

ABC Auto parts

ABC Auto Parts in Riverdale, Illinois

ABC Auto Parts, a fourth-generation business that opened in 1936, continues to flourish today under the experienced leadership of the Watson family—Jim Jr./Scrap; Jim III/General Manager; Mary Anne/CFO; Joseph/Business Development; Megan/Buyer; and Michael/Sales. Additionally, ABC employs more than 40 staff members including six salespeople.

Jim Watson III is an ARA and Auto & Truck Recyclers of Illinois (ATRI) past president and is currently a board member of the Alliance of Automotive Service Providers of Illinois (AASPI). He also serves on the advisory board for the automotive Technology Department of Prairie State College. Joseph Watson is an ATRI past president and is still active on the board of directors.

With seven dismantling bays, the facility focuses primarily on vehicles that are three to eight years in age. They are Gold Seal certified, Illinois Green Car and ASE Parts Specialists.

Their commitment to high-quality, customer-centered standards has made ABC an exceptional fit with the Team PRP organization. As their brochure states, “We recognized that Team PRP members were the leading auto recyclers in the nation and we wanted them to be both our customers and vendors. What better way to grow than to embrace the highest level of performance and you have our commitment that we will exceed Team PRP’s guidelines at every level of our organization.”

Prompted, in part, by the new Team PRP Operations Guide, ABC decided to revamp their quality assurance program, upgrading from a 3-step quality control process to a 5-step quality assurance process. “The difference is that quality control focuses on the specific part being worked on or shipped. It is good because the part is inspected or tested three times to make sure it meets standards,” confirmed Avi Pelc, Team PRP Projects Consultant. “By comparison, a Quality Assurance program is process-focused by placing the responsibility for ensuring that the part is good on anyone and everyone from the moment the vehicle is purchased and inventoried to the point where the part is delivered.”

Specifically, the 5-steps of this process are, (1) Part condition, vehicle options and interchange are confirmed when inventorying, (2) Dismantler checks to make sure the part meets OE performance standards and then verifies the part ID to application, (3) Parts are checked again for flaws before being cleaned and imaged, (4) Every part’s condition is confirmed before being put in storage and, (5) Shipping and receiving inspects and images every part before packaging to make sure it is as described and verifies that part requested is the part that ships.

Located just 20 minutes south of downtown Chicago, ABC Auto Parts is considered one of the largest automotive recycling companies in the state of Illinois. Their business has long been recognized as an industry leader in automotive recycling.

Website: http://www.abcap.com